Help Desk Software
Carry More - Squeeze Less. The Dual Port Hitch System, designed specifically for your Sienna, features convenient attachments (Cargo Carrier, Bike Rack, Cargo Tray, and Swing Away) that allow you to carry the cargo on the outside so you can ride in comfort on the inside. Note: Attachments available through Toyota Associated Products. Toyota hitches are specifically designed for your vehicle and engineered to obtain the safest, maximum tow rating. Each hitch is e-coated and powder coated to prevent rust and corrosion. Designed to meet or exceed all industry towing standards. Sienna Towing Hitch Capacity: Class II, 3,500lbs maximum gross trailer weight (trailer weight plus its cargo weight), 350 lbs maximum tongue load. Your vehicle's towing capacity may be less depending on factory option content. See a Toyota Parts Professional for specific towing information about your vehicle.
All returns must include a copy of the invoice. If the invoice is lost and cannot be located the return will be delayed.
We will not accept any returns after 45 days so please inspect your order upon receipt. (Cores Exempt)
Electrical parts are not returnable for any reason except in cases where the part is defective or the part was looked up incorrectly. Once an electrical part has been installed it can only be returned if found to be defective.
There is a 20% re-stocking fee assessed to all special order parts returns. (Cores Exempt)
Cores for re-manufactured parts must be returned to us in the original box will all the core tags attached. All cores must be fully assembled and with no external damage.
Cores should be returned to:
Should you receive a damaged package or part please notify UPS or USPS immediately, and then call us (800)581-3033, so that we can help to correct the problem.
All truck orders must be inspected upon receipt, if there is any damage is must be noted on teh bill of lading. If damage is found after the shipment is accepted the carrier must be notified within 48 hours to be able to file a concealed damage claim.
Accessories installed at the time of the new vehicle purchase are covered for 36 months/36,000 miles, from the vehicle's in-service date, whichever occurs first, under the New Vehicle Limited Warranty.