Help Desk Software
The automatic-dimming inside mirror relieves drivers from enduring the full glare of headlights from vehicles behind them through the use of two sensors attached to the mirror: a forward-facing light detection sensor, which detects the lighting conditions surrounding the vehicle; and the rear light detection sensor which detects the light that strikes the inside mirror from behind the vehicle. During nighttime driving, if a difference in intensity exists between the surrounding light and the light reflected off the inside mirror the auto-dimming feature automatically reduces the reflection rate of the inside mirror to dampen the glare and improve the driver's rear view. The RAV4 inside mirror also features a compass display in the upper right-hand corner of mirror.
All returns must include a copy of the invoice. If the invoice is lost and cannot be located the return will be delayed.
We will not accept any returns after 45 days so please inspect your order upon receipt. (Cores Exempt)
Electrical parts are not returnable for any reason except in cases where the part is defective or the part was looked up incorrectly. Once an electrical part has been installed it can only be returned if found to be defective.
There is a 20% re-stocking fee assessed to all special order parts returns. (Cores Exempt)
Cores for re-manufactured parts must be returned to us in the original box will all the core tags attached. All cores must be fully assembled and with no external damage.
Cores should be returned to:
Should you receive a damaged package or part please notify UPS or USPS immediately, and then call us (800)581-3033, so that we can help to correct the problem.
All truck orders must be inspected upon receipt, if there is any damage is must be noted on teh bill of lading. If damage is found after the shipment is accepted the carrier must be notified within 48 hours to be able to file a concealed damage claim.
Accessories installed at the time of the new vehicle purchase are covered for 36 months/36,000 miles, from the vehicle's in-service date, whichever occurs first, under the New Vehicle Limited Warranty.