Help Desk Software
2013 Navigation Upgrade Disc
All returns must include a copy of the invoice. If the invoice is lost and cannot be located the return will be delayed.
We will not accept any returns after 45 days so please inspect your order upon receipt. (Cores Exempt)
Electrical parts are not returnable for any reason except in cases where the part is defective or the part was looked up incorrectly. Once an electrical part has been installed it can only be returned if found to be defective.
There is a 20% re-stocking fee assessed to all special order parts returns. (Cores Exempt)
Cores for re-manufactured parts must be returned to us in the original box will all the core tags attached. All cores must be fully assembled and with no external damage.
Cores should be returned to:
Should you receive a damaged package or part please notify UPS or USPS immediately, and then call us (800)581-3033, so that we can help to correct the problem.
All truck orders must be inspected upon receipt, if there is any damage is must be noted on teh bill of lading. If damage is found after the shipment is accepted the carrier must be notified within 48 hours to be able to file a concealed damage claim.
Accessories installed at the time of the new vehicle purchase are covered for 36 months/36,000 miles, from the vehicle's in-service date, whichever occurs first, under the New Vehicle Limited Warranty.
Q: I live in Missouri AND Illinois. It looks like MO is in the west coast and IL is in the east coast.Do i have this right?What do you recommend?
A: The dividing line is the Mississippi River. The entire country is mapped on that disc so you can go anywhere and get directions there, the maps work for the entire country. The issue as to having two different discs is the points of interest. They will only work on the disc that you purchase. Meaning that if you get the east coast disc then the points of interest will be there for that region of the country and vice versa for the west coast.
Q: Is this also update the information in Canada?
A: These navigation discs do have updates and coverage for Canada.
Q: I bought a 2005 Toyota Avalon with Navthe dvd North America W01 The part#86271-33033464210-0510 Dataver.04.1my question is which version works for me I live in Georgia
A: The map is the same on either disc. They cover the entire country. The only difference between the two discs are the points of interest. The east disc will only have them on the east of the Mississippi and vice versa for the west disc.