Help Desk Software
2013 Navigation Upgrade Disc
All returns must include a copy of the invoice. If the invoice is lost and cannot be located the return will be delayed.
We will not accept any returns after 45 days so please inspect your order upon receipt. (Cores Exempt)
Electrical parts are not returnable for any reason except in cases where the part is defective or the part was looked up incorrectly. Once an electrical part has been installed it can only be returned if found to be defective.
There is a 20% re-stocking fee assessed to all special order parts returns. (Cores Exempt)
Cores for re-manufactured parts must be returned to us in the original box will all the core tags attached. All cores must be fully assembled and with no external damage.
Cores should be returned to:
Should you receive a damaged package or part please notify UPS or USPS immediately, and then call us (800)581-3033, so that we can help to correct the problem.
All truck orders must be inspected upon receipt, if there is any damage is must be noted on teh bill of lading. If damage is found after the shipment is accepted the carrier must be notified within 48 hours to be able to file a concealed damage claim.
Accessories installed at the time of the new vehicle purchase are covered for 36 months/36,000 miles, from the vehicle's in-service date, whichever occurs first, under the New Vehicle Limited Warranty.
Q: If I purchase Toyota Brand - NAVIGATION UPGRADE DISC - 86271-GEN05-13 do I just insert the disk into my navigation system and then it will automatically update the system or do I have to go through the dealership?
A: Yes, the system will update on its own, you do not have to take it to the dealer. The most you will have to do is update what region of the country you are in. But that is only a small percentage of the time. It usually takes care of itself.
Q: When was this released?
A: This navigation disc was released just this last November 2013. They may be releasing another one the end of this November 2014.
Q: I have a scion XB 2008 and in my GPS I have a dvd u60d ver 06.1 and i will like to get the new map 13.1 did you have it and what is the price.Tank you
A: The price on the 86271-GEN05-13 product page is the correct price. Currently as of this writing the price is $169.32 + shipping. All you have to do to install it is eject the old disc and insert the new one. The system will update itself.
Q: I have disc for North America U33 DVD 86271-53023 464210-1160Data Ver 08.1Is the 86271-GEN05-13 the upgrade for my 09 Highlander? On your site it notes 86271-53028 464210-2280 Data ver 13.1So, I am expecting this is correct update disc.ThanksTom
A: The 86271-GEN05-13 is the correct disc for your 2009 Highlander.
Q: We have a 2006 Sienna and are looking for the current Navgation Upgrade disk appropriate for our system. Is the disc 86271-GEN05-13 the right dvd for our system and the most up to date version?Thank you,Joe
A: This is the most recent disc. It came out in November 2013. It is the correct disc for your year Sienna.